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FeedsCrissic is run by Skylar Macminn
…and apparently, he has no idea of customer service. Yesterday, an extremely interesting thread popped up on WHT. A fuss over a design, perhaps a stolen design, but, there were two things that shocked me:
- Firstly, the fact that Skylar (owner of Crissic), was holding the customers domain name hostage, despite it not having anything to do with the design issue
- Secondly, and more shockingly, the language Skylar used towards his own customers! “HELLLOOOOOOOOOOOOOOOOOO stupid”, “it is perfectly legal you dipshit”, “milky milky time little man”, “go cry to mommy”.
Is this really how you treat your customers Skylar? Wow, it’s quite baffling, how can you run a business in this manner. Yes, clients can get annoying, and they can be bad clients, but there is never any reason to act like that. After heated discussion (and Skylar claiming the entire thing was a lie), the domain was finally returned to the owner, and they parted ways.
The thread also ended up being a discussion around the “younger hosts”. Teenagers running web hosts (Skylar is only 15). I know some teenage web hosts, and they run a good ship. Its a real shame that certain teens act in such a disgusting way, because it shames the rest of the teenagers too, which is wrong.
Throughout the thread, further research was conducted into Skylar Macminn, and whether he is actually legally allowed to own an “LLC” at the age of 15. The conclusion in general was that the LLC status was illegal. Skylar also seems to show a severe lack of knowledge when it comes to the law, he believes his TOS and LLC status protects him personally from any liabilities and potential sueings.
Skylar’s blog (containing posts explaining that he runs Crissic while in class at college, where the IT admin’s are “too stupid” for his clever tactics for getting past the proxies) was also located, here (surprise surprise, some posts have gone “missing” since they were linked on WHT).
What’s going on Skylar, are you out of your depth with the legal issues? Have you any customer service skills?
I have requested a comment from Skylar, but have yet to recieve a response as of now.